Your Privacy Our Priority
myjudi96 is committed to protecting the security and confidentiality of every player's personal data. This Privacy Policy explains how we collect, use, store and protect your information when you use our platform.
Six Pillars of Data Protection at myjudi96
Every aspect of your data management is handled with care, from collection through to deletion.
High-Level Encryption
All data transmitted between your device and myjudi96 servers is protected using SSL encryption technology. Sensitive information such as passwords and account details is never stored in a readable format.
Data Not Sold
myjudi96 does not sell, rent or share your personal information with third parties for marketing purposes. Your data belongs to you, and we take that seriously.
Player Control
You have the right to access, correct or request deletion of your personal data at any time. Contact our support team via live chat or email to make any data-related request.
Secure Storage
Player data is stored in a server environment protected with strict access controls. Only authorised staff may access your data, and every access is logged for audit purposes.
Regulatory Compliance
As a platform operating under international licensing, myjudi96 follows data protection guidelines set by the relevant regulatory bodies to ensure responsible data management.
Update Notifications
If any material changes are made to this Privacy Policy, we will notify players by email or through an in-platform notification. We are always transparent about how we handle your data.
This Privacy Policy ("Policy") is published by myjudi96 ("we", "our platform") and applies to all users of this website, including those who register as members and use any of the services we offer. By continuing to use the myjudi96 platform, you are considered to have read, understood and agreed to this Privacy Policy.
We take our responsibility to protect your personal data seriously. This Policy explains the types of information we collect, why we need it, how we use it and the steps we take to ensure the security of that information at all times.
1. Personal Information We Collect
To provide you with the best service, myjudi96 collects various types of information depending on how you interact with our platform. This information is divided into two main categories:
Information you provide directly:
- Full name as stated on your identity document (MyKad)
- An active and valid email address
- Mobile phone number (for two-factor authentication)
- Date of birth (for age verification — 21 years and above)
- Account username and password (stored in encrypted format)
- Payment method information including e-wallet details and bank account details for deposit and withdrawal processing
- Any other information you provide when contacting our customer support
Information collected automatically:
- Your device's IP address
- Web browser type and operating system
- Pages visited and duration of visit
- Game activity and betting log data
- General geolocation information based on IP address
- Login session data including time and date
2. Purpose of Use of Information
myjudi96 uses the information collected for the following purposes, all of which are necessary to deliver a safe, fair and efficient service:
- Account management: Creating and maintaining your member account, including the registration process, login and identity verification.
- Financial transaction processing: Securely processing deposits and withdrawals using Touch 'n Go eWallet, DuitNow, FPX or cryptocurrency.
- Fraud prevention: Identifying suspicious activity, fraud attempts, money laundering and any violations of the platform's Terms & Conditions.
- Regulatory compliance: Meeting international licensing requirements related to age verification, identity verification (KYC) and required reporting.
- Service communications: Sending important notifications related to your account, transactions, policy updates and security alerts.
- Service improvement: Analysing aggregate platform usage patterns to enhance the user experience.
- Customer support: Resolving complaints, answering enquiries and providing technical assistance via live chat and email in Bahasa Melayu and English, available 24/7.
3. Sharing and Disclosure of Data to Third Parties
myjudi96 does not share your personal information with third parties except in the following limited and lawful circumstances:
- Payment service providers: To process deposits and withdrawals, the required transaction information is shared with providers such as Touch 'n Go operators, DuitNow, the FPX network and relevant cryptocurrency exchanges.
- Game software providers: Game studios that supply games on our platform may receive the game statistical data needed to ensure game integrity.
- Regulatory bodies: We may be required to disclose certain information to licensing authorities or law enforcement when required by law.
- Professional advisors: Lawyers, accountants and external auditors who are bound by strict confidentiality agreements.
In all cases of data sharing, we ensure that the receiving party complies with data protection standards equivalent to this Privacy Policy. Any data transfer not covered by the categories above requires your explicit consent.
4. Use of Cookies and Tracking Technologies
The myjudi96 platform uses cookies and similar local storage technologies to improve website functionality and the user experience. Cookies are small text files stored in your web browser when you visit our website.
We use the following types of cookies:
- Essential cookies: Required for basic platform operations, including maintaining your login session and ensuring account security.
- Functional cookies: Remember your preferences such as language, display settings and login information (with your consent via the "Remember Me" function).
- Analytical cookies: Help us understand how users interact with the platform for improvement purposes. This data is processed in aggregate and does not identify individuals.
You can manage or disable cookies through your web browser settings. However, disabling certain cookies may affect platform functionality and your gaming experience.
5. Data Security Measures
myjudi96 implements various technical and operational measures to protect your personal information from unauthorised access, loss, misuse or modification:
- SSL/TLS encryption for all data transmitted between your device and our servers
- Passwords are stored in hashed format using strong cryptographic algorithms — we do not store your original password
- Two-factor authentication (2FA) is available and encouraged for all member accounts
- Continuous monitoring of systems to detect any suspicious activity
- Access to player data is restricted only to staff who require it to carry out their duties
- Regular security assessments are conducted by both internal and external security teams
- Data incident response procedures are in place to ensure any breach is detected and addressed promptly
While we take reasonable steps to protect your data, no security system can guarantee 100% protection. We encourage you to use a strong and unique password for your myjudi96 account and not share your login details with anyone.
6. Your Rights Regarding Personal Data
As a user of the myjudi96 platform, you have certain rights regarding the personal information we hold. You may submit requests relating to these rights to our support team:
7. Data Retention Period
myjudi96 retains your personal information for as long as your account is active or as long as needed to provide services to you. After account closure, we may retain your data for the period required to fulfil legal obligations, resolve any disputes and enforce our agreements.
Financial transaction records are retained in accordance with applicable licensing and legal requirements. Activity logs and security logs are kept for the period required for audit and security purposes. Once the retention period ends, data will be securely deleted using appropriate methods.
8. Cross-Border Data Transfers
As an online platform operating under international licensing, your personal data may be processed or stored outside Malaysia. In such cases, we ensure those transfers are carried out with adequate safeguards, including data transfer agreements that comply with international standards.
We only transfer data to jurisdictions that provide a comparable level of data protection, or through contractual mechanisms that ensure appropriate protection for your data.
9. Links to Third-Party Sites
The myjudi96 platform may contain links to third-party websites in certain contexts. This Privacy Policy applies only to the myjudi96 website. We are not responsible for the privacy practices or content of third-party websites. We encourage you to read the Privacy Policy of every website you visit.
10. Contact Us About Privacy
If you have any questions, concerns or requests regarding this Privacy Policy or the handling of your personal data by myjudi96, please contact us through the following channels:
- Live Chat: Available 24/7 on the myjudi96 platform
- Email: [email protected]
Our support team is ready to handle enquiries in Malay and English, 24 hours a day, 7 days a week. We are committed to responding to every privacy-related enquiry appropriately.
myjudi96 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any material changes will be communicated to you via email or in-platform notification before those changes take effect.
Six Player Rights Regarding Personal Data
myjudi96 respects your rights as the owner of your data. Contact our support team to submit any request.
Right of Access
You have the right to request a copy of the personal information we hold about you. We will provide it within a reasonable timeframe.
Right to Rectification
If your information is inaccurate or incomplete, you may request that we correct or complete it promptly.
Right to Erasure
You may request the deletion of your personal data, subject to our legal obligations to retain certain records.
Right to Restrict Processing
In certain circumstances, you may request that we restrict the processing of your data while an issue or objection is being resolved.
Right to Data Portability
You have the right to receive your personal data in a structured, machine-readable format for transfer to another service.
Right to Object
You may object to the processing of your data for specific purposes. We will carefully assess each objection and respond accordingly.
Play with Confidence at myjudi96
Your privacy and data security are the foundation of the trust we build with Malaysian players. Start your slots, live casino and sports betting experience on a platform that puts your protection first.
Frequently Asked Questions About myjudi96 Privacy
Have questions about how we handle your data? Here are answers to the most commonly asked questions.